DJI Fly for iOS
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This help article describes how to use the AirData mobile app to synchronize your DJI Fly flights with AirData when using an iPhone or iPad.
We also discuss a very important setting in DJI Fly (see bottom) that needs to be disabled.
Downloading the AirData iOS app
Please download the AirData UAV app from the App Store.
Log into the app with your AirData credentials. Note that the person who is logged into the AirData app will be who the flights are assigned to as the Pilot-in-Command when they are uploaded.
Once logged in, tap on the menu in the top-left corner.
Next, tap on “Settings.”
Please enable “Auto Sync DJI Fly Logs.”
After enabling “Auto Sync DJI Fly Logs”, you will be prompted to allow AirData to access the DJI Fly folder on your iOS device — to do so, go to "On My iPhone" "DJI Fly", then tap on "Open." See the below video for a demonstration.
IMPORTANT: if you do not grant access to the DJI Fly folder, AirData will not be able to synchronize your flights.
Syncing your flight logs
While on the settings page, tap on “Sync Now” to begin synchronizing your flights.
If you minimize AirData, the sync process will continue but may be interrupted. If you close the AirData app completely, the sync will stop. |
Q: Do I need to open AirData to sync my flights each time I fly?
A: Yes, once you open the AirData app, flights will begin to synchronize. You can also force a sync by tapping on “Sync Now” on the settings page.
Q: I share my iOS device with another pilot. Can AirData assign the flights to the correct pilots?
A: Yes, please log into the app with your AirData credentials before flying. AirData will assign the flights to the pilot that is logged into the AirData app when the flights are conducted.
DJI Fly settings (preventing cropped flights)Please see the two methods below for syncing your DJI Fly logs with AirData. Syncing with Direct DJI Sync (old method)DJI Fly has the ability to sync your flights with DJI's cloud. However, there is a known issue with DJI where DJI uploads the flights prematurely, resulting in cropped flights on your AirData account. This method of first syncing your flights with DJI's cloud is what we refer to as Direct DJI Sync. Syncing with the AirData iOS app (new method)Direct DJI Sync is no longer needed for your DJI Fly flights as the new AirData iOS app can sync your flights directly with your AirData account! Now that the AirData app syncs your DJI Fly logs, please disable "Auto-sync flight records" in DJI Fly, which will ensure that Direct DJI Sync is not used (preventing cropped flights from uploading to your account). To disable , please open DJI Fly and go to "Profile" "Settings" "Sync Flight Data" "Auto-sync Flight Records." Q: What happens if "Auto-sync Flight Records" is enabled in DJI Fly? A: You may see duplicate flights on your AirData account — the full flight synced with the AirData app and the cropped flight synced with DJI Fly. Q: Is there a way to keep "Auto-sync Flight Records" enabled in DJI Fly without getting duplicate flights on AirData? A: You can remove your DJI credentials from your AirData account here (if previously added), as this will prevent AirData from retrieving your logs from DJI's cloud. Please note that removing credentials that are currently being used with other DJI flight apps (GO 4, Pilot, etc.) will prevent AirData from retrieving flight logs from those apps. |
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Best,
Trevor
AirData Support
Thank you for sharing this feedback and for writing to us at support@airdata.com
To clarify: AirData UAV can automatically sync flight logs from DJI Fly on iOS/iPadOS.
However, the app does not automatically sync from DJI GO 4 and DJI Pilot 2.
We have just sent a reply to your email with instructions on uploading your DJI GO 4 flight logs manually.
Thank you. Please reply to our email from support@airdata.com if you require any additional assistance with these uploads.
Best Regards,
Tom
AirData Support
Thank you for posting your feedback here.
Please send us an email at support@airdata.com with a list of the mobile devices and flight apps you are using.
We will provide additional instructions for uploading.
Our team is in the process of updating our help content in response to DJI's June 7 announcement regarding the discontinuation of their cloud sync feature.
Thank you.
Best Regards,
Tom
AirData Support
Also, please note that we currently support auto-upload of Autel Explorer flight logs with our AirData mobile app when using an Android device — instructions are found here: app.airdata.com
Best,
Trevor
AirData Support
Best,
Trevor
AirData Support
Best,
Trevor
AirData Support
If you also use other flight apps or drones, you may want to check out our repository of help articles that provide instructions for uploading flight logs for our different supported drones and flight apps: app.airdata.com
Best,
Trevor
AirData Support
Can you tell me if or when the automated synchronize for DJI GSPro is available?
Thanks
Tom
Best,
Trevor
AirData Support
Thank you for sharing this question.
We have just replied to your email inquiry with instructions for resetting the selected folder.
Best Regards,
Tom
Read thru DJI FLY for IOS
After cable linking the goggles to the iPhone 15, I went to DJI Fly, Profile, more.and waited a few minutes nothing
At the top right, it had œenable in blue¦upon pressing this a message popped up"When connected to WiFi , your flight records will be automatically synced to cloud and bound to your DJI account. Such records include flight distance and duration, device location and hardware info , device status, media files and other info"
At the bottom of this message it says cancel or enable
I hit enable and it turned the Auto Sync DJI Fly Flight Logs on
That was the only way I could get the entry into Air Data
Any thoughts?
Thank you for sharing this comment.
It sounds like you may have some questions about configuration steps in DJI Fly, as well as in AirData UAV for iOS.
Is this correct?
Can you send us an email at support@airdata.com with a list of your mobile devices, as well as the flight apps you are using?
We'd be happy to help you troubleshoot any upload issues you are seeing.
Thank you.
Best Regards,
Tom
AirData Support
Thank you for posting this question.
We no longer recommend the use of the AirData HD Sync app.
The newer AirData UAV app is located in the Apple App Store and can sync flight logs directly from your mobile device to AirData.
You can download AirData UAV for iOS here: apps.apple.com
If you require your AirData Auto Upload Token for other uses, it can be found by heading to app.airdata.com -> My Account -> Auto Upload Token.
Thank you. Please feel free to message us at support@airdata.com with any other questions.
Best Regards,
Tom
AirData Support
Thank you for writing with this question.
The instructions above are indeed still relevant for iOS 18. If you are not seeing the "Open" option text, please ensure that you have the latest version of the AirData UAV mobile app installed from the App Store. As of now, the latest version for iOS devices is 1.33.
If updating doesn't resolve the issue you are experiencing, please don’t hesitate to reach out to our dedicated support team at support@airdata.com. We'd be happy to help you troubleshoot further and get this resolved.
Thank you for your time.
Kind regards,
Teresa
AirData Support
So excuse me if this mention here before So how to download to AirData if you the RC2 controller
Steve
Thank you for writing with this question.
The DJI RC and DJI RC 2 controllers do not support the installation of third-party applications, including AirData.
The method for uploading flight logs to AirData from this controller vary based on whether you are located in the U.S.
Please see the following help articles for uploading flight logs to AirData from the DJI RC and RC 2 controllers.
DJI RC, RC 2: Uploads for U.S. Users: app.airdata.com
DJI RC, RC 2: Uploads for Users outside the U.S.: app.airdata.com
If after review of these resources you have any further questions or require additional assistance, please reach out to our dedicated support team at support@airdata.com. We are happy to help.
Kind regards,
Teresa
AirData Support