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DJI Fly for iOS


Feature availability


This help article describes how to use the AirData mobile app to synchronize your DJI Fly flights with AirData when using an iPhone or iPad.

We also discuss a very important setting in DJI Fly (see bottom) that needs to be disabled.

Downloading the AirData iOS app

Please download the AirData UAV app from the App Store.

Log into the app with your AirData credentials. Note that the person who is logged into the AirData app will be who the flights are assigned to as the Pilot-in-Command when they are uploaded.



Once logged in, tap on the menu in the top-left corner.


hamburger menu




Next, tap on “Settings.”


airdata ios app settings




Please enable “Auto Sync DJI Fly Logs.”


enable auto sync airdata ios app


After enabling “Auto Sync DJI Fly Logs”, you will be prompted to allow AirData to access the DJI Fly folder on your iOS device — to do so, go to "On My iPhone" "DJI Fly", then tap on "Open." See the below video for a demonstration.



IMPORTANT: if you do not grant access to the DJI Fly folder, AirData will not be able to synchronize your flights.



Syncing your flight logs

While on the settings page, tap on “Sync Now” to begin synchronizing your flights.


sync now airdata ios app


If you minimize AirData, the sync process will continue but may be interrupted. If you close the AirData app completely, the sync will stop.

Q: Do I need to open AirData to sync my flights each time I fly?

A: Yes, once you open the AirData app, flights will begin to synchronize. You can also force a sync by tapping on “Sync Now” on the settings page.


Q: I share my iOS device with another pilot. Can AirData assign the flights to the correct pilots?

A: Yes, please log into the app with your AirData credentials before flying. AirData will assign the flights to the pilot that is logged into the AirData app when the flights are conducted.


DJI Fly settings (preventing cropped flights)

Please see the two methods below for syncing your DJI Fly logs with AirData.

Syncing with Direct DJI Sync (old method)

DJI Fly has the ability to sync your flights with DJI's cloud. However, there is a known issue with DJI where DJI uploads the flights prematurely, resulting in cropped flights on your AirData account.

This method of first syncing your flights with DJI's cloud is what we refer to as Direct DJI Sync.

Syncing with the AirData iOS app (new method)

Direct DJI Sync is no longer needed for your DJI Fly flights as the new AirData iOS app can sync your flights directly with your AirData account!

Now that the AirData app syncs your DJI Fly logs, please disable "Auto-sync flight records" in DJI Fly, which will ensure that Direct DJI Sync is not used (preventing cropped flights from uploading to your account).

To disable , please open DJI Fly and go to "Profile" "Settings" "Sync Flight Data" "Auto-sync Flight Records."


disable auto sync dji fly


Q: What happens if "Auto-sync Flight Records" is enabled in DJI Fly?

A: You may see duplicate flights on your AirData account — the full flight synced with the AirData app and the cropped flight synced with DJI Fly.


Q: Is there a way to keep "Auto-sync Flight Records" enabled in DJI Fly without getting duplicate flights on AirData?

A: You can remove your DJI credentials from your AirData account here (if previously added), as this will prevent AirData from retrieving your logs from DJI's cloud. Please note that removing credentials that are currently being used with other DJI flight apps (GO 4, Pilot, etc.) will prevent AirData from retrieving flight logs from those apps.

Comment Section Sort by:
[−]
Nick Stevens
1 vote, posted 3 years ago
Great! How do I erase flights on iPhone?
[−]
Trevor Hall
Posted 3 years ago
Hi Nick, it is not currently possible to delete flights with the AirData UAV mobile app. I have passed this request along to our team to see what could be introduced in a future app release. You can delete flights one at a time or in bulk on the web portal. Please see this help page for instructions on deleting flights: app.airdata.com

Best,
Trevor
AirData Support

[−]
Nick Stevens
Posted 3 years ago
Thanks Trevor, Yes NP on the web. Good thing I have a new iPhone on order with more GB'S...LOL!
[−]
dougga
1 vote, posted 2 months ago
I am not seeing the "DJI Fly" folder on my Iphone with my with the airdata UAV App - I use DJI Fly App. I hit browse and followed the instructions above, but not seeing the folder.
[−]
Anthony Dalton
Posted a month ago
I'm having the same issue. No DJI Fly folder is visible when I brows my phone.
[−]
John Miller
Posted a month ago
Same Issue Here too.
[−]
Anthony Dalton
Posted a month ago
So I think I found the issue. I didn't catch that this is for the DJI Fly App, I am using DJI Go 4, which apparently this doesn't work with it.... I guess that leaves us only one option, to manually upload, as DJI Fly isn't compatible with my drone.
[−]
Anthony Dalton
Posted a month ago
To clarify, this is on iphone, I think Android doesn't have the same issue with DJI Go.
[−]
John Miller
Posted a month ago
I am also on and iPhone and I have to use DJI 4 as DJI fly is not compatible. I send AirData an email for any other support, we shall see.
[−]
Tom AirData
Posted a month ago
Hi John,

Thank you for sharing this feedback and for writing to us at support@airdata.com

To clarify: AirData UAV can automatically sync flight logs from DJI Fly on iOS/iPadOS.
However, the app does not automatically sync from DJI GO 4 and DJI Pilot 2.

We have just sent a reply to your email with instructions on uploading your DJI GO 4 flight logs manually.

Thank you. Please reply to our email from support@airdata.com if you require any additional assistance with these uploads.


Best Regards,
Tom
AirData Support
[−]
Tom AirData
Posted a month ago
Hi Anthony,

Thank you for posting your feedback here.

Please send us an email at support@airdata.com with a list of the mobile devices and flight apps you are using.
We will provide additional instructions for uploading.

Our team is in the process of updating our help content in response to DJI's June 7 announcement regarding the discontinuation of their cloud sync feature.

Thank you.


Best Regards,
Tom
AirData Support
[−]
Nick La Galle
Posted 3 years ago
this is great! can you also do the same for Autel logs too??
[−]
Trevor Hall
Posted 3 years ago
Hi Nick, thanks for the feedback! The ability to upload your Autel Explorer logs directly to AirData when using an iOS device is on our roadmap. In the meantime, feel free to visit this page for our current instructions on uploading Autel Explorer flight logs when using an iOS device: app.airdata.com

Also, please note that we currently support auto-upload of Autel Explorer flight logs with our AirData mobile app when using an Android device — instructions are found here: app.airdata.com

Best,
Trevor
AirData Support
[−]
Nick La Galle
Posted 3 years ago
i have that set up but sadly i have issues uploading to Autel cloud (ongoing). however I've seen that the flight records are stored on within Apple iOS so i have been uploading them manually.
[−]
Trevor Hall
Posted 3 years ago
Hi Nick, thanks for the additional information. Yes, you are correct that Autel Explorer flight logs are stored within the Files app on iOS. Please stay tuned for the ability to upload these files directly to AirData when using iOS!

Best,
Trevor
AirData Support
[−]
Michael VanHatten
Posted 3 years ago
This is an awesome addition to the IOS app store, I was wondering if it will work with ESRI SiteScan flights?
[−]
Trevor Hall
Posted 3 years ago
Hi Michael, thanks for the feedback! We do not support ESRI SiteScan's flight logs just yet, but we hope to in the future! Please see this page for a list of our supported drones and flight apps: airdata.com

Best,
Trevor
AirData Support
[−]
James Ray
Posted 3 years ago
This may be a silly question but do you have a version of this for android?
[−]
Trevor Hall
Posted 3 years ago
Hi James. Great question! Yes, the Android version of our AirData UAV mobile app also syncs DJI Fly flights with your AirData account. For instructions on setting this up with Android, please visit this help page: app.airdata.com

If you also use other flight apps or drones, you may want to check out our repository of help articles that provide instructions for uploading flight logs for our different supported drones and flight apps: app.airdata.com

Best,
Trevor
AirData Support
[−]
Tom Hannes
Posted 3 years ago
Hello,

Can you tell me if or when the automated synchronize for DJI GSPro is available?

Thanks
Tom
[−]
Trevor Hall
Posted 3 years ago
Hi Tom. Automatic upload of GS Pro flight logs is not yet available. We look to support automatic upload in the future, but with no definite timeframe as of yet. We thank you for your feedback!

Best,
Trevor
AirData Support
[−]
Trevor Hall
Posted 3 years ago
Here are the instructions for manually uploading GS Pro flight logs to AirData: app.airdata.com
[−]
Brandon Fox
Posted 10 months ago
Selected the wrong folder, but cant seem to get the prompt to appear again to re-select the correct DJI fly folder. Any ideas?
[−]
Tom AirData
Posted 10 months ago
Hi Brandon,

Thank you for sharing this question.
We have just replied to your email inquiry with instructions for resetting the selected folder.

Best Regards,

Tom
[−]
John Pflughoft
Posted a month ago
For Avata 2
Read thru DJI FLY for IOS
After cable linking the goggles to the iPhone 15, I went to DJI Fly, Profile, more.and waited a few minutes nothing

At the top right, it had œenable in blue¦upon pressing this a message popped up"When connected to WiFi , your flight records will be automatically synced to cloud and bound to your DJI account. Such records include flight distance and duration, device location and hardware info , device status, media files and other info"

At the bottom of this message it says cancel or enable
I hit enable and it turned the Auto Sync DJI Fly Flight Logs on

That was the only way I could get the entry into Air Data
Any thoughts?
[−]
Tom AirData
Posted a month ago
Hi John,

Thank you for sharing this comment.

It sounds like you may have some questions about configuration steps in DJI Fly, as well as in AirData UAV for iOS.
Is this correct?

Can you send us an email at support@airdata.com with a list of your mobile devices, as well as the flight apps you are using?

We'd be happy to help you troubleshoot any upload issues you are seeing.

Thank you.


Best Regards,
Tom
AirData Support
[−]
Tom F
Posted a month ago
hello, How do I find my token for the HD Sync app? Thank you
[−]
Tom AirData
Posted a month ago
Hi Tom,

Thank you for posting this question.

We no longer recommend the use of the AirData HD Sync app.
The newer AirData UAV app is located in the Apple App Store and can sync flight logs directly from your mobile device to AirData.
You can download AirData UAV for iOS here: apps.apple.com

If you require your AirData Auto Upload Token for other uses, it can be found by heading to app.airdata.com -> My Account -> Auto Upload Token.

Thank you. Please feel free to message us at support@airdata.com with any other questions.

Best Regards,
Tom
AirData Support
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