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DJI GO 3, DJI GO 4, DJI Pilot, and DJI Fly

  For Android

The AirData UAV Android app will automatically sync the logs on your phone/tablet with your AirData account. This help article explains how to set up the AirData UAV mobile app to sync flight logs from the following flight apps:

  • DJI GO 3
  • DJI GO 4
  • DJI Pilot
  • DJI Fly

Downloading the AirData UAV app

To get started, please download the AirData UAV app on Google Play, here.

If using a device that does not have access to the Play Store, download the AirData UAV app using this direct link: https://airdata.com/ad/.

Logging in to the app

Open the newly installed AirData UAV app and enter the credentials used on the web portal to log in.

IMPORTANT: The pilot that is logged into the AirData app when flights are conducted will become the Pilot-in-Command on AirData for these flights. If multiple pilots use the same phone/tablet, it's imperative that each pilot logs into the AirData app with their credentials before they fly, and log out when done flying.

Once inside the app, tap on the three lines in the top left-hand corner. Note that you have the option to immediately sync your flights by tapping on "Sync Now." Tap on "Settings" to configure your sync parameters.


airdata app menu


Once inside the settings, proceed to choose the configuration that best suits your needs. With "Auto Sync" enabled (recommended), the app will send the flight to your AirData account immediately after the flight is conducted.

Your chosen settings are saved - meaning, if "Auto Sync" is enabled, you do not need to open the AirData app each time you conduct flights. The flights will automatically synchronize with your AirData account in the background.


airdata app settings


Please refer to this video for a more in-depth walkthrough on uploading your flight logs with the AirData UAV Android app.


FAQ

Question Answer
 

Can I log in to the app if I do not have an internet connection?

After logging in to the app for the first time (with reception), you can log in to the app with or without reception in the future.

 

What if I am not connected to the internet? Will my flights sync?

Any flights conducted while offline will upload to your AirData account as soon as your device obtains an internet connection.

 

Will the app remember the login credentials for multiple pilots?

Yes! Each pilot that enables "Remember me" when logging in will be listed in the "Saved Logins" dropdown for quick access.

 

I have two Android devices. Do I need to install the AirData UAV app on both?

Yes, you need to install the app on each device you fly with, as the log files are stored on the phone/tablet.

 

My team has multiple pilots. In addition to logging in and out of the AirData UAV app, does each pilot need to log in and out of the DJI flight app before and after they fly?

It is not necessary for the pilots to log in and out of the DJI flight apps, unless they want to keep track of flights on their DJI account. AirData assigns the flight(s) to whichever pilot is logged in to the AirData UAV app (not the DJI flight app) when the flights are conducted.

Comment Section Sort by:
[−]
DemoPilot
1 vote, posted 12 months ago
I only have 74 flights but my recent flights will not sync. How can I fix?
[−]
Trevor Hall
Posted 12 months ago
Hello, thanks for the comment. Can you please send an email to support@airdata.com with answers to the following questions, and we'd be happy to take a look at your account:

1) For the flights that are not uploading, what flight app(s) was used?
2) What operating system, iOS or Android (or both) are you using?

Best,
Trevor
AirData Support
[−]
Mark Fuller
Posted 8 months ago
How can I reload or redown load a flight . That didn’t complete
[−]
Trevor Hall
Posted 8 months ago
Hi Mark, my apologies but I'm not sure that I completely understand the question.

To download a flight that has been uploaded to your AirData account, please select the flight under "MY LOGS" -> "FLIGHTS" and click on the "GENERAL" -> "Overview" tab. Beneath the display map, click on the format you wish to download the log in.

If you are having trouble uploading a flight to AirData, please send an email to support@airdata.com with answers to the following questions:

-What flight app(s) was used for the flight(s) that isn't uploading?
-What is the make and model of the phone/tablet you are using to conduct the flights with?

I hope this helps!

Best,
Trevor
AirData Support
[−]
eric watt
Posted 5 months ago
Hi there just bough the DJI mini 2 how do i upload my flight records hope to here from you soon
[−]
Trevor Hall
Posted 5 months ago
Hi Eric, our AirData UAV mobile app is able to upload the DJI Fly logs directly to your AirData account. We recommend ensuring that you have "Auto-sync" enabled on the settings page of the mobile app, as pictured above. If you are having trouble uploading DJI Fly logs after reviewing the steps on this help page, please send an email to support@airdata.com and we'd be glad to further assist.

Best,
Trevor
AirData Support
[−]
IanW
Posted 4 months ago
How do I upload Flight Records from the DJI Mini 3 Pro (with DJIRC). My first flight uploaded OK, but I'm not sure how I did it!!
[−]
Trevor Hall
Posted 4 months ago
Hi Ian,

It does not look like the new "DJI RC" controller with the built-in display for the Mini 3 Pro has a web browser or the Play Store, so we cannot verify a method of downloading the AirData UAV app onto the controller. Perhaps DJI will release an update in the future that includes a web browser for the DJI RC. If and when that happens, the process of downloading the AirData app would be very similar to downloading the app onto the RC Pro, as explained here: app.airdata.com

We typically recommend using our AirData UAV mobile app to sync your DJI Fly logs. Since it doesn't look like the AirData app can be installed on the DJI RC (built-in display) at this time, please see the below options for syncing logs.

You can use the process we refer to as "Direct DJI Sync" to sync your DJI Fly logs with AirData. Here are instructions for Direct DJI Sync: app.airdata.com

In the section titled "After Flying" in the help article, DJI GO is pictured, but DJI Fly looks slightly different. Please see this short video for where to enable auto-sync in DJI Fly: vimeo.com

You can also try manually retrieving the flight logs from the DJI RC by connecting the controller with a computer using a cable. You might be able to then access the files that are located on the controller. However, we are not sure where exactly the logs are stored on the controller at this time. If you are able to manually retrieve the logs from the controller, you can upload them to AirData here: app.airdata.com

I hope this helps!

Best,
Trevor
AirData Support
[−]
IanW
Posted 4 months ago
Hi Trevor,
My Mini 3 Pro flight log are being uploaded to DJI and are now syncing OK, sometimes immediately, sometimes with a day's delay.
I would like to store the flight logs on my PC but, although I've searched for them on the DJI RC controller, I've had no success. Do you have any idea yet where they are stored?
[−]
Trevor Hall
Posted 4 months ago
Hi Ian,

I'm glad to hear that you have been able to sync your Mini 3 Pro flights.

[Ian says...] sometimes immediately, sometimes with a day's delay.

Perhaps it's best to clarify when AirData will connect with DJI's servers to retrieve your logs. Please see below for more info:

Flights will automatically synchronize daily between AirData and DJI when you view your flight list on AirData from a web browser, for the first time that day. Otherwise, automatic synchronization will occur weekly. It's worth clarifying that opening the AirData mobile app will not initiate the connection between AirData and DJI – you must access your AirData account from a web browser. You can always force a sync between AirData and DJI by clicking on "Sync" next to your DJI credentials on the "My Account" -> "DJI Login" page.

[Ian says...] I would like to store the flight logs on my PC but, although I've searched for them on the DJI RC controller, I've had no success. Do you have any idea yet where they are stored?

We are not sure where the logs are stored on the DJI RC. However, I'd like to point out that you can download the original log file that was uploaded to AirData. To do this, select the flight on your AirData account and click on "Original" beneath the display map while on the "GENERAL" -> "Overview" tab.

Best,
Trevor
AirData Support
[−]
Keith Eames
Posted 4 months ago
I deleted some flights from my free account. I now subscribe. The flights still show on the Fly app. Is there any way to re upload those flights so my airdata and fly app read the same?
Thanks
[−]
Trevor Hall
Posted 4 months ago
Hi Keith, we'd be glad to help get the deleted flights back onto your account. Can you please send an email to support@airdata.com so we can take a look at your account and assist in recovering the deleted flights? Thank you!

Best,
Trevor
AirData Support
[−]
Eduardo Gonzalez
Posted 3 days ago
In Android up to the version of DJI Go4 (dji.go.v4) I have not had a problem finding the path of the FlighRercord (Dji/dji.go.v4/FlighRercord) but I have not been able to find it in the DJI Fly folder, which is dji.go.v5 the folder with the FlighRercord. How do I locate it??? It