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Customizing maintenance


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You can customize maintenance tasks in AirData by creating Service List templates tailored to each drone type, adjusting intervals, and modifying tasks to match specific requirements. This article provides step-by-step instructions on creating, editing, and disabling Service List templates, and on adding optional service types, ensuring your maintenance schedules are fully optimized for your fleet.

Article sections:
  1. An overview of the default Service List templates
  2. Creating custom Service List templates for each drone type
  3. Adding optional service types
  4. Disabling a Service List template for a drone type



An overview of the default Service List templates

Under EQUIPMENT -> MAINTENANCE, you will find a list of service types on the Service List tab. These default templates contain the maintenance tasks for your drones and batteries, along with their intervals.

Battery Service Lists:

  • Basic Battery
  • Full Battery
  • Optional Battery (disabled)

Drone Service Lists:

  • Basic Drone
  • Extended Drone
  • Full Drone
  • Optional Drone (disabled)
Depending on the user's region, some accounts will also contain a list of drone service types that start with "DJI."

DJI Drone Service Lists:

  • DJI Basic Drone
  • DJI Standard Drone
  • DJI Premium Drone
  • DJI Premium Ext Drone
The entries marked "Optional" are placeholders for services you can add yourself. They are disabled by default, so nothing appears on your account until you create one. See Adding optional service types below.


AirData provides general guidelines for the maintenance tasks included in each default template. To customize a template, select the name and click on "Customize Service." You can edit the trigger intervals and what maintenance tasks are included in that service.

Any edits made to a default Service List template will apply to all drone and battery types on your account. For example, if you add "Inspect props" to a Basic Drone template, this task will appear when performing a Basic Drone service for any drone.

Service triggers

Each service uses triggers to determine when it is due. The available triggers depend on the type of equipment.
  • Drones: AirTime, flights, and time-based days
  • Batteries: AirTime, flights, charges, and time-based days
August 2026 update: You can now set any trigger to 0 to turn it off. This was previously only possible with the time-based days trigger.

Setting a trigger to 0 stops AirData from tracking that interval. Any trigger left above 0 continues to be tracked. For example, a service set to 50 flights and 0 AirTime will come due every 50 flights, and flight hours will be ignored.

If you set every trigger on a service to 0, AirData treats the service as disabled and will not display it on the SERVICE tab. See Disabling a Service List template for a drone type below.

You will find the Service Lists on the SERVICE tab when viewing a drone or battery. 


Creating custom Service List templates for each drone type

October 2024 update: You can now create custom maintenance for each drone type!

It's helpful to create custom Service List templates for each type of drone. Different manufacturers have varying recommendations, and the requirements for each drone type can also differ significantly. For instance, a large fixed-wing drone like the Autel Dragonfish would need different services compared to Autel's hobbyist-grade Nano series.

The steps below outline the process of creating a custom Service List template for a specific drone type. 
  1. Select the Service List template you wish to edit and click on "Customize Service."
  2. Provide a name that will signify what drone type this Service List template is being created for.
  3. Select the drone type you are creating this template for in the "Drone Type:" dropdown. 
  4. Ensure that "Enabled / Visible" is selected in the "Service Status:" dropdown.
  5. Edit the interval values. Set any trigger to 0 to turn it off. See Service triggers above.
  6. Outline the maintenance tasks that should be performed in this service. 


After saving your edits, the new Service List template will appear in the Service List section.


Now, when you navigate to the SERVICE tab for the drone type associated with your template, you will see it listed.


The newly created custom Service List template name will also appear in other sections, such as upcoming and completed maintenance, as well as in maintenance reports.

Create new service List templates for each drone type you own, as needed. If you do not create a custom template for a specific drone type, the default Service List templates will be displayed when viewing the drone or battery profile for that type.

Adding optional service types

August 2026 update: You can now add up to three optional service types for drones and three for batteries!


The sections above cover customizing the service types that come with your account. You can also add service types of your own. Each drone type supports up to three optional drone services and three optional battery services, in addition to the standard ones. These are useful for work that does not fit the standard list, such as a payload inspection, a seasonal check, or a service required by your own operating procedures.

Optional service types appear in the Service List as "Optional Drone (disabled)" and "Optional Battery (disabled)." They are disabled by default, so nothing changes on your account and nothing appears on the SERVICE tab until you create one.

The steps are the same as creating a custom Service List template. You just start from an Optional entry instead.
  1. Select "Optional Drone (disabled)" or "Optional Battery (disabled)" and click on "Customize Service."
  2. Provide a name that describes the service you are adding.
  3. Select the drone type you are creating this service for in the "Drone Type:" dropdown. 
  4. Ensure that "Enabled / Visible" is selected in the "Service Status:" dropdown.
  5. Set the interval values. Set any trigger to 0 to turn it off. See Service triggers above.
  6. Outline the maintenance tasks that should be performed in this service. 

Only one unused optional slot is shown at a time. After you save your first optional drone service, a second entry named "Optional 2 Drone (disabled)" appears in the Service List, and the third appears after you save the second. Optional battery services work the same way.

Because optional services are scoped to a drone type in the same way as custom templates, you can add a different set to each drone type you own.

Disabling a Service List template for a drone type

It is also possible to disable Service List templates for drone types. For example, if you do not want AirData to track and display the Extended Drone service for your WingraOne, you can disable it. Here is how:
  1. Select the Service List template you wish to disable and click on "Customize Service."
  2. Provide a name that will signify what drone type this Service List template is being disabled for.
  3. Select the drone type you are disabling this template for in the "Drone Type:" dropdown. 
  4. Ensure that "Disabled / Hidden" is selected in the "Service Status:" dropdown.
After saving your edits, the disabled Service List template will appear in the Service List section.


Now, when you navigate to the SERVICE tab for the drone type associated with your template, you will not see the disabled service. AirData will also not show it under upcoming maintenance for that drone. 


Follow steps 1-4 from above for each drone type and Service List template you wish to disable.

This approach ensures that the upcoming maintenance section of your account shows an accurate representation of the services that your organization has deemed necessary to complete.

Disabling a service by setting every trigger to 0

Setting every trigger on a service to 0 produces the same result. AirData treats the service as disabled and will not display it on the SERVICE tab for that drone or battery.

Keep this in mind if you are turning triggers off one at a time, because removing the last one will hide the service. The "Service Status:" dropdown described above is the clearer way to disable a service, since anyone reviewing the template later can see that it was intentional.

FAQ

Q: Is there a limit to the number of Service List templates that can be created?
A: There is no limit to the total number of templates on your account. Each drone type can have the standard service types plus up to three optional drone services and three optional battery services.

Q: What if I don't create a custom Service List template for one of my drones?
A: The default Service List templates will appear for that drone.

Q: Can I disable a default Service List template?
A: Yes. Disabling a default Service List template will hide it for your drone(s) or battery(s), unless you have created a custom Service List template for that drone type.

Q: Can I delete the default Service List templates? 
A: No. 

Q: Can I delete the custom Service List templates? 
A: Yes, select the template and click on "Delete this [service name] specific service."

Q: Can I stop AirData from tracking flight hours, flights, or charges for a service?
A: Yes. Set that trigger to 0 when customizing the service. Any trigger left above 0 will continue to be tracked.

Q: What happens if I set every trigger to 0?
A: The service is treated as disabled and will not appear on the SERVICE tab for that drone or battery.

Q: Why do I only see one "Optional" entry when I can add three?
A: Only one unused optional slot is shown at a time. The next one appears after you save the current one.
Comment Section Sort by:
[−]
Posted 6 months ago
Is there a way to customize a maintenance so it is only based off of days since last service, without any other input such as flights or minutes?
[−]
Trevor Hall
Posted 5 months ago
Hi Eric,

Great question! Currently, the "0 to disable" option only applies to the time-based (days) trigger. It's not possible to fully disable the Flights or Air time triggers at this time.

That said, a workaround that other users have found helpful is to set the Flights and Air time values to an unrealistically high number. This way, those triggers will never realistically be reached, and only the time-based days trigger will fire when maintenance is due.

It's not a perfect solution, but it effectively achieves a days-only maintenance schedule.

Hope that helps!

Best,
Trevor
AirData Support
[−]
Posted 5 months ago
Awesome! I will do that. Thank you!
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